· Acquires and builds relationships with small and large enterprise accounts across one or more defined sales territories
· Identifies and capitalizes on cross-selling and up-selling opportunities within target accounts, driving revenue growth and customer satisfaction
· Collaborates extensively with internal teams, including product development, marketing, and customer support, to ensure comprehensive fulfillment of client needs
· Prepares and presents detailed accounts and transaction reports to senior management, providing actionable insights and recommendations
· Utilizes insights derived from performance reviews, internal discussions and market research to update internal sales systems and procedures, and enhance customer experience
· Achieves and exceeds sales objectives, and contributes to the development and execution of the go to market strategy for strategic partnerships
· Develops and nurtures long-term relationships with high value accounts, acting as a trusted advisor, with focus on maximizing customer satisfaction and retention
· Mentors and guides junior account executives, fostering a culture of continuous learning and professional development within the team
· Applies expert knowledge of inside and outside sales concepts in SMB and SME accounts and provides strategic support to sales team by developing retention strategies and managing key accounts
· Employs a high standard of account management judgement to tackle open-ended problems that are difficult to prioritize, and define how things are done
· Collaborates with cross functional teams to develop lead generation strategies and improve conversion rates
Qualifications:
· Bachelor’s or master’s degree in sales, business administration or equivalent
· Understanding of Cyber Security market
· Previous experience selling Cyber Security Solutions to end users
· 5+ years of experience in areas such as account management, sales, sales operations or equivalent