We’re looking for a Technical Success Manager / Post-Sales Solutions Architect to help enterprise customers successfully deploy, integrate, and adopt our platform. This is a high-impact post-sales technical role where you’ll act as a trusted partner to customers, bridging Security, Engineering, and Product to ensure successful implementations and long-term value. What You'll Do- Lead customer onboarding, deployment, and technical implementation- Support integrations across identity providers, source code management platforms, CI/CD pipelines, artifact repositories, ticketing systems, and other components of the Software Development Lifecycle (SDLC)- Help customers configure and operationalize the platform in real-world environments- Troubleshoot technical issues and guide customers through solutions- Help customers establish visibility into developer identities, access, risky behaviors, and security posture across their SDLC environments- Partner with Product and Engineering to improve the customer experience- Work closely with Security, IT, and Engineering stakeholders at enterprise customers What We're Looking For- 7+ years (or equivalent experience) in a customer-facing technical role (Solutions Engineering, Solutions Architecture, Technical Account Management, Customer Success, or similar)- Strong technical ability and comfort working with complex enterprise systems- Experience supporting technical integrations and customer implementations- Familiarity with identity security, developer tooling, software delivery pipelines, APIs, or cloud environments- Strong communication skills across technical and non-technical audiences- Ability to manage multiple customer engagements in a fast-paced environment Nice to Have- Exposure to identity and access management (IAM) or security platforms- Familiarity with CI/CD, SDLC, or developer tooling environments- Experience in cybersecurity, infrastructure, or DevOps-adjacent roles- Startup or high-growth environment experience Why Join Us- Work on cutting-edge developer identity security and governance challenges across modern software development environments- High-ownership role with direct customer impact- Early-stage startup environment where your work helps shape the product and customer experience- Close collaboration with Engineering, Product, and Go-to-Market teams