Finance Assistant - Commission



Accounting & Finance
Cambridge, MA, USA
Posted on Friday, March 31, 2023

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit


This role is handling commission related queries from the sales team whilst checking all documents and commission reports are the same as what is on the CRM system. It will involve working with various different teams across the organisation, and occasionally upper management so experience in inter-department coordination is also a plus.


  • Handling a high volume of system, process and commission related queries from Account Executives and other commission related roles
  • Ensuring that all processes are followed accurately and in a timely fashion
  • Taking responsibility for commission related calculations and accuracy checking of the CRM generated commission reports
  • Joint managing amendments and exceptions to global commission to ensure accurate reporting and payment instruction to payroll following a detailed knowledge of our CRM system
  • Enabling and identifying areas for continuous improvement in commission administration using new processes or CRM development
  • Occasionally supporting the wider Sales Operation team with Administration tasks when required

Candidate Requirements:

  • Experience within finance or payroll related roles (Essential)
  • Confident in using Excel, using basic formulas (Essential)
  • Experience in using V or X look ups (Essential)
  • Good attention to detail (Essential)
  • University Degree (Desirable)
  • Confident in speaking with internal stake holders (Desirable)

Benefits we offer:

  • Competitive base salary
  • Hybrid working - 2 days in the office & 3 days at home
  • 23 days Holiday plus 1 additional day for your birthday
  • BUPA family healthcare
  • Pension contribution
  • Life insurance
  • Other benefits include free food on a Friday Lunchtime, matched charitable giving, cycle scheme, free fruit and regular social events