Technical Manager, DACH



Munich, Germany
Posted on Wednesday, August 9, 2023

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit

As a Technical Manager for DACH, based in the Munich office, you will be responsible for leading and managing a go-to-market team of technical specialists, focused on promoting, selling, and providing technical value to clients pre- and post- sales. You will work in collaboration with Sales, Channel, and Customer Success leadership to drive revenue growth, and ensure customer needs are met. This dynamic and varied customer focused technical position requires strong leadership skills, deep knowledge of the cyber security industry, and a passion for driving technical excellence.


  • Lead, inspire and manage our growing Cyber Technology team in DACH, providing clear direction, coaching and performance management to maximise their individual and collective potential
  • Collaborate with Go-To-Market leadership to develop strategies, set targets, and create actionable plans to achieve revenue and growth objectives
  • Join conversations with prospects and customers where appropriate to drive revenue growth, unlock problems, and build relationships
  • Stay up-to-date with the latest trends and advancements in the cyber security industry, ensuring you and your team possess deep knowledge of the company’s cyber security offerings to effectively address customer requirements
  • Foster and uphold a fantastic team culture aligning with our valuesActing as a technical point of contact between clients, partners, and internal teams within Darktrace


  • 2+ years of experience managing a regional pre-sales technical sales engineering team for a software organisation (Essential)
  • Strong knowledge in both on-premise and cloud networking (Essential)
  • In-depth and hands-on understanding of cyber security concepts, technologies, and industry trends, including knowledge of various security solutions, email and network infrastructure and threat landscape. (Essential)
  • Confident, polished communicator with a proven ability to build lasting, critical business relationships (Essential)
  • Proven ability to lead, motivate and develop high-performing pre-sales / technical teams, with strong coaching and mentoring skills to drive individual and team success. (Essentail)
  • German and English business language proficiency (Essentail)
  • Bachelor’s or Master’s degree in a STEM discipline with an equivalent GPA of 3.5 or higher (Desired)
  • 3+ years of experience in a sales engineer or technical account manager role in Enterprise software or Cyber Security (Desired)

About you

  • Ambitious: you aim high for yourselves and for your customers. You are a proactive self-starter who works with integrity.
  • Collaborative: you are collaborative and team oriented. You can work with a variety of different cross-functional team members and stakeholders in the business. You are equally willing to ask for help or roll up your sleeves and get the job done.
  • Curious: you think deeply and logically to find creative solutions, always looking for a new approach to a problem.
  • Tenacious: You are bold and focused; willing to try new things and adjust course if they aren’t working.


  • 28 Days' Vacation
  • Additional Birthday Day off
  • Occupational Pension
  • AD&D Insurance
  • Life Insurance
  • Total Partial Disability Cover
  • Lifeworks Employee Support
  • Charity Giving