Receptionist/ Office Administrator



This job is no longer accepting applications

See open jobs at Darktrace.
Cambridge, MA, USA
Posted on Wednesday, January 10, 2024

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit

The role:

We are looking for a polished and professional front of house Receptionist to join us in our busy and vibrant Cambridge office. The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting and welcoming them to Darktrace.

This is a full time position based in our Cambridge Office.


As the Receptionist you will acting as the first point of contact for visitors, providing a warm and professional welcome. Day to day you’ll be:

  • Directing visitors to the appropriate person and office,
  • Answering, screening and forwarding incoming phone calls,
  • Ensuring the reception area is tidy and presentable, with all necessary stationery and material,
  • Receiving, sorting and distributing daily post and deliveries,
  • Maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges),
  • Ordering front office supplies and keeping inventory of stock.

Candidate Requirements:

Darktrace warmly welcomes applications from candidates who are interested in building there career in reception/front of house. You will interact with people across the business and directly supporting those in the Cambridge Office. You will have multiple priorities at one time, so you will need to be a good communicator and have superb time management skills, excellent attention to detail and self-motivation. It’s likely that you’ll also have:

  • Some previous reception or front of house experience.
  • Excellent written and verbal communication skills, and you'll enjoy interacting with people
  • A professional and warm attitude, with a strong customer service focus; you'll be happy to assist wherever you can to make our guests and visitors feel welcome
  • Ability to be resourceful and proactive when issues arise
  • Hands-on experience with office equipment (e.g. scanners and printers)


  • Competitive base salary
  • 23 days paid holiday plus UK bank holidays, increasing to 25 days after two years’ service,
  • Additional birthday day off,
  • Salary Sacrifice pension scheme with 4% employer contribution and minimum 5% employee contribution,
  • Optional BUPA private medical insurance for you and your immediate family,
  • Life assurance with a benefit of 4x your annual basic salary,
  • Employee Assistance Programme offering both on-line and telephone support and resources to you and your family,
  • Cycle to work scheme,
  • Active social and charity initiatives including our matched charitable giving scheme and employee recognition scheme.


This job is no longer accepting applications

See open jobs at Darktrace.