Strategic Accounts Sales Engineer / Cyber Technologist



This job is no longer accepting applications

See open jobs at Darktrace.
Sales & Business Development
Tokyo, Japan
Posted on Wednesday, January 10, 2024

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit

Job Description:

The Strategic Accounts Sales Engineer / Cyber Technology Specialist (CT) role is a dynamic and varied customer focused technical position. CTs provide technical and cyber defence expertise in pre-sale and post-sales accounts, working together with our Cyber Account Managers to ensure customer needs are met.

  • Acting as a technical point of contact between clients, partners, and internal teams within Darktrace
  • Being accountable for the delivery of Proof of Value engagement from end to end
  • Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical audiences to C-level executives.
  • Partnering closely with our Account Executive teams on their work with new and existing clients
  • Being the trusted advisor and technical authority to the client
  • Providing feedback and technical reporting
  • Designing and building custom client integrations and defining solution architectures
  • Act as a technical touch point between clients and partners

Qualifications & Experience

  • 7+ years of experience in a software sales engineer or technical account manager role; experience in cybersecurity strongly preferred
  • Demonstrated success in selling to and supporting Fortune 500 organizations
  • Experience in consultative selling and POV success criteria definition
  • Strong knowledge in both on-premise and cloud networking, Zero Trust Technology
  • Experience in working with Partners(Distributor & reseller)in Japan
  • Confident, polished communicator with a proven ability to build lasting, critical business relationships
  • Build and maintain strong, long-lasting customer relationships
  • Experience in cooperate & communicate with other departments internally(Sales, CSM, support etc)

Any experience with customer-facing activities (pre/post-sales) is desirable but not essential. You may have experience of network and security devices/systems e.g. Cisco, Juniper, Firewalls, IDA, IPS, SIEM, as well as knowledge of TCP/IP, and common networking protocols. This isn't essential and your role will include the chance to learn as you work and expand your skills in these areas.

This job is no longer accepting applications

See open jobs at Darktrace.