Key Account Director



Sales & Business Development
Phoenix, AZ, USA
Posted on Friday, February 23, 2024

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit

Key Duties & Responsibilities

  • Partner with leadership and internal stakeholders to map key accounts; prospect new business with the support of Strategic Program Managers, Channel representatives, and Marketing.
  • Partner closely with Darktrace Subject Matter Experts, Technical Account Managers and Threat Analysts to address complicated use cases and deliver Proof of Values (POVs) to prospective clients.
  • Build lasting, critical relationships with your client base to develop an effective and comprehensive roadmap; drive upsell opportunities that align with your customers’ long-term security goals.
  • Manage renewals for your book of business in partnership with the strategic customer success team.

Qualifications & Experience

  • 5+ years full cycle sales experience with a complex sale at the Enterprise level (Essential)
  • Experience selling software to Fortune 500/Strategic Accounts (Essential)
  • Experience of working within the Security Industry (Essential)
  • Ability to work autonomously – but also co-ordinate with multi-disciplined teams (Essential)
  • Ability to leverage existing network in developing your client base within your first 6-9 months


  • 100% medical, dental and vision insurance, plus dependents
  • Paid parental leave
  • Pet insurance
  • Life insurance
  • Commuter benefits
  • 401(k)