Windows Infrastructure Engineer



Other Engineering
New York, NY, USA
Posted on Wednesday, February 28, 2024

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit

In this role you’ll be joining Darktrace’s Microsoft Infrastructure Team and will be responsible for planning, implementing, and maintaining the company’s Microsoft based infrastructure (cloud and on-prem) whilst advising and supporting the business on a 3rd line basis.

Key responsibilities include:

  • Maintain and provide expertise on the Microsoft SaaS, IaaS and on-prem estate
  • Ensure backup & restore procedures for the company’s infrastructure are practiced and adhered-to regularly and company-wide
  • Assist the development team in their both desktop and server environments; researching and keeping up speed with new technologies.
  • Advance IT project work by learning and using technologies such as SQL Server, Hyper-V, PowerShell, Exchange Server and more
  • Work on IT projects that drive forward the adoption of Microsoft Cloud Technologies.
  • Document and automate repetitive processes so they can be delegated to the 1st and 2nd line teams to help the teams work smarter not harder.
  • Internalize a security-first mindset and evangelize best practices
  • Participate in cross team and cross department meetings with opinions, ideas, and suggestions.
  • Support the user-base as a Microsoft expert


For this role you need to be tenacious, driven and have the following skill set:

  • 5+ years experience as an Infrastructure Engineer
  • Basic network troubleshooting experience
  • 4-5 years Exchange Server experience
  • Strong customer service skills
  • Adaptable
  • Degree from a leading university
  • Legally authorized to work in the United States


  • 20 days of paid time off, 10 paid holidays and your birthday off
  • 100% medical, dental, vision insurance + 100% for dependents
  • Commuter benefits
  • 401(K)
  • Pet insurance
  • Life insurance