Revenue Administrator



Cambridge, MA, USA
Posted on Wednesday, June 19, 2024

Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.

Our roots lie deep in innovation. The Darktrace AI Research Centre based in Cambridge, UK, has conducted research establishing new thresholds in cyber security, with technology innovations backed by over 130 patents and pending applications. The company’s European R&D center is located in The Hague, Netherlands.

Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.

This is an excellent opportunity to join a fast-growing company, named one of TIME magazine’s “Most Influential Companies” for 2021 and one of Fast Company’s “Most Innovative AI Companies” in 2022. For more information on our cutting-edge technology, visit


To join our fast paced finance team, we are looking for a Revenue Administrator. As a member of the finance department you will be joining a dynamic talented team, dedicated to supporting the business in a rapidly expanding world-class company.

You will interact with people across the business and have multiple priorities at one time, so you will need to be a good communicator and have superb time management skills, excellent attention to detail and self-motivation.

This role is hybrid based in our Cambridge office a minimum of 2 days a week and the rest from home.

The successful candidate will review customer contracts and process billing and revenue schedules. They will work closely with our finance, sales, legal and operational teams to ensure revenue is being correctly recognised while maintaining customer relationships and helping achieve overall goals and objectives.

The Revenue Administrator will support the finance revenue team to support invoice and contract queries and help process amendment, settlement agreements, termination/cancellations and credit notes. The successful candidate will also reconcile CRM and ERP systems to ensure month end reports are up to date and accurate.

Other key responsibilities include:

  • Establish and maintain effective lines of communication with sales and technical teams globally,
  • Generate, develop and customise reports to assist the business in achieving objectives,
  • Assist with external and internal audit requirements,
  • Ensure quality of data is maintained in relevant systems,
  • Work closely with the tax team to ensure tax compliance across all regions,
  • Assist credit control and sales teams by resolving contract and deployment disputes,
  • Working within the finance team on other projects to improve revenue recognition and any other ad-hoc tasks when required.

Candidate Requirements:
We are looking for someone who wants to develop their skills, we are willing to offer study leave and help with professional courses.

The successful candidate will be enthusiastic, reliable, flexible with a pro-active approach and a willingness to tackle both new and routine tasks. It's essential to have excellent numeracy and administrative skills, proficient in the use of Excel, work and Microsoft outlook and previous finance accounts receivable experience or transferable customer service experience is preferred.

Other requirements include:

  • Educated to A level or equivalent (Essential)
  • Highly organised with excellent attention to detail (Essential)
  • Ability to work unsupervised, prioritise tasks and have a collaborative nature (Essential)
  • Excellent telephone matter with effective communication skills (Essential)
  • Confident in addressing and escalating matters with colleagues in order to resolve underlying issues (Essential)
  • Prior Workday Experience (Desirable)
  • AAT or CICM (Desirable)


  • BUPA Healthcare
  • Life Assurance x4 salary
  • Pension
  • 23 days holiday plus bank holidays
  • Additional day off for your birthday
  • Matched charitable giving, free lunch in the office on Fridays and regular social events