Senior Social Media Manager
Feedzai
Marketing & Communications
Portugal
Posted on Apr 3, 2025
Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.
The Marketing Team is empowered to spark change daily with MAP - Mastery in their role, Autonomy to make decisions, and a Purpose to make the world a safer place for all consumers. Using cutting-edge tech and delivering best-in-class content, they influence the trajectory of our company. It’s this team spirit and trust in each other that let us go further together. This team has two simple goals: 1. Everyone in the world knows about the Feedzai brand 2. Making sure our sales team is busy. Join Us!
You:
Step into the world of AI-powered fraud and financial crime prevention with a role that blends day-to-day social media management with big-picture strategy. We’re seeking a seasoned professional with 5+ years of social media experience who can bring a human touch to our content, drive our brand's international presence, and deliver measurable business impact. If you’re ready to make a difference and work in a dynamic, innovative environment, we want to hear from you.
Your Day to Day:
- Manage daily activities across platforms, including Facebook, LinkedIn, X, YouTube, and Meta. Oversee content creation, scheduling, and influencer outreach to ensure consistent brand messaging.
- Manage and respond to online comments and interactions with our content and engage with relevant posts from other sources.
- Develop and execute comprehensive social media strategies that align with our business objectives and target diverse international markets.
- Craft and tailor content for international audiences (North America, parts of South America, EMEA, and parts of APAC), ensuring it resonates across different regions.
- Monitor key performance indicators—engagement, reach, impressions, website traffic, lead generation, brand mentions, and sentiment—and provide regular performance reports.
- Work closely with cross-functional global teams to maintain brand consistency and share best practices across channels.
- Stay current with social media trends, new technologies, platform algorithms, and industry developments to continuously refine strategies.
You Have & You Know-how:
- Bachelor’s degree in marketing, communications, or a related field.
- 5+ years in B2B social media management, including hands-on content strategy and daily publishing.
- Advanced knowledge of social media platforms and best practices.
- Solid understanding of SEO, keyword research, and GA4.
- Experience with tools like Hubspot, Monday.com, and Google Workspace.
- Fluency in English (exceptional written and verbal skills) and Portuguese (with the ability to create content for Brazilian audiences).
- Willingness and ability to travel internationally (approximately 5%) and thrive in a fully remote environment.
- Demonstrated ability to design innovative social media campaigns with measurable results.
- Experience managing multiple projects simultaneously while meeting deadlines.
#LI-Remote #LI-JA1
Your First 30-Days at Feedzai:
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
