Sales Engineer - East

Immersive Labs

Immersive Labs

Sales & Business Development
Boston, MA, USA
Posted on Wednesday, October 11, 2023

A product you can believe in. Immersive Labs is the leader in people-centric cyber resilience

We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simulations, rather than one-off training sessions.

We help the world’s biggest brands like Citi, Pfizer, Humana, and HSBC, protect their revenues and brand reputations.

Founded in 2017 from a cargo container in Bristol, UK, Immersive Labs has progressed to the global stage and has secured over $180 million of funding.

The opportunity

We’re looking for a Sales Engineer to join our growing Sales Engineering team in the US. The Sales Engineer will work closely with our sales team in a technical capacity to help solve real-world cyber security problems for prospective customers. You’ll identify and help define customer requirements and align our solutions’ offerings accordingly to drive value and secure the technical win. This role will be staffed & support our customers in the Eastern US.

What You'll Do

  • Maintain expert technical knowledge of Immersive Labs’ Cyber Workforce Resilience Platform and competitor technologies

  • Identify and help define prospective customers’ technical requirements / use-cases to align Immersive Lab’s technical and business value proposition

  • Engage C-level executives, technical cyber security professionals, and major lines of business through delivering in-depth solution demonstrations and managing proof-of-concepts

  • Act as a security advisor throughout the technical sales cycle by building cyber skills programs, facilitating crisis simulations, and measuring organizational risk

  • Partner with Sales to develop and execute strategy for securing the technical win for net new business as well as customer upsells you are engaged with

  • Immerse into cyber security community to remain informed of evolving threats, trends, and new technologies

  • Collaborate with product, content, and engineering teams to serve as the voice of the customer and influence product innovation

  • Exhibit Immersive Labs at conferences, security events, and on-site meetings

Who You Are

  • 3+ years work experience in sales engineering, information technology, or cyber security

  • Experience in a quota carrying role selling to the Fortune 500/Global 1000

  • Proficiency in IT fundamentals (computer hardware/software, databases, networking, security, and software development)

  • Knowledge of information security concepts, domains, compliances, and standards

  • Hands-on experience with Windows & Linux operating systems, security tools (IDS, firewalls, anti-malware, SIEM), public cloud environments, etc

  • Experience leading technical presentations for both technical and non-technical audiences across all levels

  • Bachelor’s degree or equivalent work experience required

Immersive Labs’ growth has been fueled by our values that underpin everything we do, here's how they relate to this role:

  • Driven - We are innovators and market-creators, constantly moving forward to achieve results in support of our mission.

  • Inclusive - We are passionate about creating an environment of inclusion and respect for our employees, customers and partners, everyone has opportunities to thrive.

  • Customer Obsessed - We seek to develop deep relationships with our customers to help them achieve their business outcomes.

  • One Team - We are a talented global team working together to achieve our vision.

As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work:

  • Prosper in our success with share options, and rewards for doing great work and living our values

  • Look after you and your family with health, dental, and disability insurance, fully paid sick leave, and mental health support

  • Save for the future with a 401K match of up to 5% – effective immediately

  • 33 holiday days plus two volunteering days, 12 weeks enhanced parental leave, and a half day on your birthday!

  • Flexible and remote working, so you can work when and where you work best

  • Career and learning development through the platform and our Learn Anything fund

  • While most of the team are fully remote, when you do visit, our North American HQ is based in the center of Boston, just a 10 minute walk from Back Bay train station

  • Monthly socials and sports clubs for our sociable, tight-knit teams (we’ve done everything from cake making to escape rooms)

Find out more at https://careers.immersivelabs.com

If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated interview process page.