Salesforce Administrator, Revenue Systems

NetSPI

NetSPI

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Sales & Business Development
Minneapolis, MN, USA
Posted on Friday, December 22, 2023
Title

Salesforce Administrator, Revenue Systems

Category Sales Description

NetSPI is a dynamic cyber security company headquartered in Minneapolis. We are the global leader in offensive security, delivering the most comprehensive suite of penetration testing, attack surface management, and breach and attack simulation solutions. Our global cybersecurity experts are committed to securing the world’s most prominent organizations, including nine of the top 10 U.S. banks, four of the top five leading cloud providers, four of the five largest healthcare companies, three FAANG companies, seven of the top 10 U.S. retailers & e-commerce companies, and many of the Fortune 500.

NetSPI is constantly growing and looking for innovative minds to join us in helping some of the largest organizations in the world protect their technology and data from cyber criminals. We are on an exciting journey to redefine the offensive security market with a platform driven approach that will address our customers’ most pressing security challenges. If you thrive in a collaborative setting and enjoy working with best-in-class technology – we want to meet you!

NetSPI is looking for an experienced Salesforce Administrator knowledgeable in finance or professional services that will support revenue-generating systems (Professional Services Automation, Billing and Revenue Management). Certinia (FinancialForce) experience is desired.

As part of the growing Revenue Operations team, the Salesforce Administrator, Revenue Systems will be integral in maintaining the Certinia (FinancialForce) application (PSA, Billing Central, and Revenue Management), streamlining the operations of the business by working closing with our finance, operations/IT, client delivery management and services departments.

Responsibilities:

  • Support of Certinia (FinancialForce) applications (PSA, Revenue Management, Billing Central) and coordinate with external Certinia support & customer success to troubleshoot issues, maintain smooth operation, performance of the platform, and understanding of new releases and features
  • Provide first-level support to internal Certinia end users to solve, troubleshoot, support change requirements, address service issues, and communicate changes and new features.
  • Perform day-to-day administrative tasks (customizing and deploying standard and custom profiles, creating and managing roles, auditing licenses, monitoring security settings, modifying page layouts, and building and managing reports).
  • Work collaboratively with internal teams and external consultants on complex requests and system-wide changes within the Salesforce environment.
  • Assist with implementing/testing new releases and service packs for the Certinia managed package and regularly communicate releases and features to internal teams.
  • Develop and deliver training materials, maintaining process and policy documentation, and related help materials for users. Create and manage in-depth customized reports and dashboards while partnering with the Analytics team to ensure data quality.
  • Maintain a deep understanding of internal revenue systems and processes while expanding knowledge through proactive, regular and self-led learning and training opportunities.
  • Stay up to date on new Salesforce, Certinia, and IT-related features and functionality in order to provide recommendations for process improvements.
  • Serve as the subject matter expert (SME) for Certinia applications and technical features.

Minimum Qualifications:

  • Based in the Twin Cities
  • Background in Finance, Professional Services, or related field.
  • 3+ years of experience as a Salesforce Administrator.
  • Working knowledge of various secondary products and solutions offered by Salesforce, as well as the ability to teach basic Salesforce functions.
  • Power user in Microsoft Excel, Word and Powerpoint.
  • Ability to successfully drive projects to completion, whether with a small team or alone with limited oversight
  • Highly communicative and strong ability to translate business objectives into technical solutions.
  • Strong attention to detail and an analytical mindset.

Preferred Qualifications:

  • Certinia (FinancialForce) experience is desired but not required
  • Experience building, testing and/or deploying from Salesforce sandbox and staging environments to a production environment.
  • Salesforce certification preferred (working towards or currently held).
Location Minneapolis About the Organization NetSPI is a fast-growing, dynamic cybersecurity company headquartered in the North Loop of Minneapolis. As the leader in vulnerability orchestration and security testing, we're continually growing, and we pride ourselves on keeping absolutely current and cutting-edge in everything we do. Email None Specified
supervisorUID None Specified

This position is currently accepting applications.


This job is no longer accepting applications

See open jobs at NetSPI.