Analyzes incentive compensation reporting from various sources, validates data and researches all exceptions.
Utilize all reporting systems to compile data for payment calculation or analysis.
Perform audits of all data sources to confirm accuracy and functionality of system/process and manage issue resolution with appropriate teams as necessary and ensure all internal audit controls are effective.
Collaborate and assist with system integration and improvement projects.
Provide timely responses and issue resolution, escalating as appropriate, to all inquiries from all levels of the organization.
Resolves reconciliation issues related to commission data and/or incentive payments.
Serve as Subject Matter Expert (SME) in troubleshooting and problem solving with internal departments on data and process issues.
Execute and create incentive compensation training curriculum, content, and materials.
Ownership of the day-to-day administration and issue resolution for incentive compensation processes.
Calculates incentive award payments to incentivized personnel based on pay plan provisions.
Performs activities needed for the design, development, implementation, communication and administration of incentive programs, plans, policies, and quotas.
Ensure accuracy and timeliness of incentive payments as outlined in the plan.
Review incentive payment reports for accuracy and completeness.
The calculation, reconciliation, and payment of bonuses on a quarterly, semi-annual, and annual basis which includes soliciting achievement against targets from business leaders and collecting appropriate approvals, as well as the reporting of bonus amounts for payroll processing and the calculating and posting of bonus accruals.
Maintenance, review, and distribution of incentive compensation plan documents on an ongoing basis, as well as communication and launch of plan components and documents for annual compensation plan updates.
Documentation of all processes and policies.
Track approvals for all non-standard adjustment requests, as required.
Administration of Anaplan or other data-collecting, calculation, and reporting tools.
Design and implementation of reporting packages for various groups in the organization depending on business need.
Analyze sales performance results, prepare standardized calculation statements, presentations and recommendations for business leaders, Finance and/or HR.
Perform cost and/or trend analysis or modeling of alternative commission/incentive plan design or quota levels.
Development or improvement of systems to effectively track or capture data.
Reduce redundant and/or manual processes wherever possible by enhancing/expanding the current system usage.
Proactively solicit and consolidate feedback from the organization.
Develop and execute incentive-compensation-related training and communication for the organization.
Bachelor’s Degree in Finance, Accounting, or Business Administration preferred
Two to three years of work experience in incentive compensation or related field preferred
Understanding of accounting principles
Preferred experience with Anaplan or other enterprise incentive compensation tool
Financial planning and analysis experience a plus
Budgeting and forecasting experience a plus
Experience working with large amounts of data
Strong communication skills, experience working in a cross-functional environment is required
Strong technical skills including, advanced Excel, with knowledge of pivot tables and complex formulas, proficiency with VBA (preferred), Word, Outlook, Anaplan, Salesforce.com and NetSuite is strongly preferred
Strong project management and problem-solving skills
Ability to be flexible, adapt and succeed in a fast-paced, dynamic environment
Strong organization skills and ability to manage daily responsibilities and prioritize duties efficiently and accurately
Must be detail-oriented
Ability to interact and build relationships with different departments to complete core responsibilities
Must be a self-motivated individual who is willing and able to take on additional responsibility and work independently with minimal supervision.
Must be an innovative thinker with a focus on long-term sustainable results for a fast-paced, growing, and dynamic organization.