Operations Specialist
ReliaQuest
This job is no longer accepting applications
See open jobs at ReliaQuest.See open jobs similar to "Operations Specialist" Ten Eleven Ventures.Operations
London, UK
Posted on Wednesday, August 16, 2023
Why it’s worth it:
ReliaQuest is currently seeking an Operations Specialist to support our office in administrative tasks and projects related to prospects, customers, employees, and guests. We are looking for a passionate self-starter with a high quality experience and service minded attitude. This individual will ensure our brand is well represented and executed through a high-quality, high-touch experience for anyone that comes through our doors. This individual will also ensure the office is running smoothly and take pride and ownership in the overall execution, flow, cleanliness, and tidiness of the office. This role will have the opportunity to make an impact for anyone that comes through the ReliaQuest doors!
The everyday hustle:
Develop office standards and guidelines, focused on a high quality, consistent prospect, customer and employee experience, and ensure they are implemented appropriately
Perform front desk and reception duties including but not limited to: greet visitors and assisting with their location logistics, answer and direct phone calls
Welcome customers, guests, and candidates to the office and guide them through the check-in process and execute a warm handoff
Coordinate and support onsite customer and prospect meetings and innovation center sessions
Assist with office layout planning, office moves and ongoing office modifications and/ or enhancements
Manage and adhere to the plan for supplies inventory ordering, company provided meals and office events and functions.
Provide other administrative support as necessary, including scheduling meetings, maintaining calendars, doing research, and creating reports
Coordinate day-to-day communication with property management, staff, and vendors to ensure adherence to protocol across all touchpoints
Receive and sort incoming mail and deliveries and manage outgoing mail
Coordinate travel arrangements
Support cross-functional projects and ongoing tasks
Do you have what it takes?
Positive attitude and ability to make decisions independently, but have a strong commitment to the team and to our company vision
Customer oriented and service mindset
Detail oriented and works with a high degree of accuracy
Highly organized and adaptable
Resourceful and confident - with the ability to quickly adapt to changing processes and technologies
Must be self-directed
Office experience, customer facing experience is preferred
Excellent verbal and written communications skills and the ability to multi-task
Proficient to advanced PC skills, including MS Word, Excel and Outlook
Bachelor’s Degree
This job is no longer accepting applications
See open jobs at ReliaQuest.See open jobs similar to "Operations Specialist" Ten Eleven Ventures.