Revenue Operations Analyst



IT, Operations
Tampa, FL, USA
Posted on Monday, June 3, 2024

Why it's worth it:

Qualified candidates will work closely with full Go-To-Market (GTM) team (Marketing, Business Development, Alliances, Sales, Sales Engineering, and Customer Success) to turn data into critical information and knowledge that can be used to make sound business decisions. You will help the GTM team to maximize their sales and attainment through analytics, reporting, data streams and KPIs. You will be the partner of GTM leadership in forecasting, territory planning & management as well as their business review cadence. You are the trusted partner of the GTM leadership team and will make supporting recommendations on ways to improve the productivity and scale of the organization.

The everyday hustle:

  • Create reports, dashboards and analytics to help track key performance indicators, integrated across Finance, Sales, and Marketing and customer success, to ensure that business processes and systems are generating accurate data
  • Support day-to-day inquiries from the sales team, providing prompt and efficient resolution to a wide range of issues
  • Own and execute timely, accurate, and insightful reports and analysis to GTM team on performance (Marketing, Business Development, Alliances, Sales, Sales Engineering, and Customer Success)
  • Analyze issues and weakness in the GTM and operations process, therefore, can make a recommendation to improve the processes to drive productivity and efficiency
  • Drive process optimization and automation initiatives to improve the efficiency, velocity, and quality of the deal cycle.
  • Assist in building out compensation plans across teams and implementation of plans
  • Proactively identify, track, and execute opportunities to improve operational performance and achieve key goals and targets.
  • Be a trusted business partner to sales leadership
  • Conduct on-demand ad hoc queries and provide analysis in a timely manner.
  • Develop, analyze and interpret performance metrics to assist decision making requirements and to extract learnings, drive insights, and answer the ‘so what' question.
  • Work with internal and external stakeholders to determine business requirements, priorities, define key performance indicators (KPI).

Do you have what it takes?

  • 1-3 years of experience in strategy, operations, project/program management and leading process improvements within a SaaS business or within a Financial Planning & Analytics role
  • Strong quantitative capabilities with a passion for numbers and analytics
  • Experienced with Salesforce platform and Salesforce reporting - Must
  • Experience working with BI/Analytics tools, such as Power BI - Preferable
  • High proficiency in Excel
  • SQL knowledge – Preferred
  • Strong analytical and problem-solving skills
  • Curious, independent, rigorous and proactive kind of a person
  • Ability to tell the story and present the results in a clear and interesting way
  • Great communicator and can build relationships with a diverse set of stakeholders.
  • Excellent written and oral communication skills including an ability to communicate with internal cross functional teams
  • Experience as a Business Analyst
  • Great attitude, energy, and effort