HR Business Partner - Customer Office
Saviynt
People & HR, Customer Service
Atlanta, GA, USA
Posted on Feb 25, 2026
Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit www.saviynt.com.
Why Saviynt? We are at the forefront of the AI era. Saviynt recently announced a $700 million capital raise led by KKR, a transformative milestone that solidifies our position as a global leader in identity security. As we scale to meet the demands of an AI-driven world, we are looking for a high-impact HR leader to join our Customer Office and help us build the teams that protect the world’s most sensitive data.
The Role As a Sr. HR Business Partner Manager, you aren’t just managing HR—you are architecting the talent strategy for our U.S. Customer Office. You will be a strategic consultant to our leaders, driving organizational effectiveness in a high-growth, fast-paced environment.
What You’ll Accomplish
- Primary HR Lead: Serve as the chief HR point of contact for U.S. Customer Office teams, providing high-level guidance and support.
- Strategic Execution: Partner with leaders and regional HR Partners to identify global interventions in organizational design, employee engagement, and retention.
- Talent Management: Execute end-to-end talent strategies, ensuring alignment with Saviynt’s rapid growth and people strategy.
- Performance & Rewards: Drive the execution of the end-to-end pay and performance management program, guiding managers on goal setting, feedback, and equitable pay decisions.
- Operational Excellence: Monitor HR program effectiveness through KPIs and ensure all plans align with business priorities.
- Coaching & Relations: Provide expert coaching on employee relations, including performance management and conflict resolution, aligned with company values and compliance.
- Data-Driven Insights: Conduct thorough analyses of engagement surveys, exit data, and HR metrics to identify trends and make data-driven recommendations for improvement.
- Cross-Functional Collaboration: Partner with Learning & Development to identify training needs and with Talent Acquisition/Compensation for workforce and succession planning.
- Cultural Stewardship: Actively contribute to Employee Engagement Events, Employee Assistance programs, and ESG initiatives
WHAT YOU BRING
- Education: Bachelor’s degree in HR, Business, or related field; SHRM/HRCI certification preferred.
- Experience: 8+ years of progressive HR experience, specifically supporting customer-facing roles.
- Global Acumen: Proven track record in executing HR strategies within global teams and the flexibility to accommodate multiple time zones.
- Analytical Depth: Highly analytical with the ability to interpret complex HR data to drive insights.
- Communication: Strong business acumen with the ability to influence stakeholders across all levels.
The Logistics
Location: Atlanta, GA (Hybrid: 3 days in-office). Address: 7000 Central Pkwy Suite 1515, Atlanta, GA 30328
Growth Potential: This is a role designed for an HR professional ready to make a lasting impact on a company defining the future of AI-era security.
If you are a proactive and strategic HR professional looking for an exciting opportunity to make a lasting impact on a global scale, we encourage you to apply for this role. Join us in shaping the future of Saviynt and supporting the success of our sales and marketing teams!
If required for this role, you will:
- Complete security & privacy literacy and awareness training during onboarding and annually thereafter
- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to):
> Data Classification, Retention & Handling Policy
> Incident Response Policy/Procedures
> Business Continuity/Disaster Recovery Policy/Procedures
> Mobile Device Policy
> Account Management Policy
> Access Control Policy
> Personnel Security Policy
> Privacy Policy
Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
