Software Engineer, Escalation
Semperis
Location
Tel Aviv
Employment Type
Full time
Location Type
Hybrid
Department
Engineering
At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and balance. Semperis has been recognized as one of America’s Fastest-Growing Cybersecurity Companies by the Inc. 5000, a DUNS 100 Top Startup to Work For, and a multi-year Inc. Best Workplace awardee.
What we are looking for:
We are looking for an experienced C# Developer (3+ years) to join our Escalation team.
You will serve as the technical bridge between Support and R&D, tackling complex issues in On-Premise environments. This role requires deep-dive investigation, a troubleshooter mindset, and the ability to implement code fixes within the core product.
Key Responsibilities
Deep Investigation: Perform root cause analysis on high-level escalations originating from Support.
Code Ownership: Develop and implement bug fixes and hotfixes in C#.
Infrastructure Analysis: Troubleshoot issues within Linux, Kubernetes, and OpenSearch environments.
Advanced Troubleshooting: Resolve complex Network, DB, and protocol-related issues (including WCF).
Stakeholder Communication: Collaborate with Support/SA/CS teams and communicate directly with technical client stakeholders when needed.
Requirements
Experience: Minimum 3+ years in backend development (C#).
Systems Fluency: Hands-on experience with Linux and Kubernetes (K8s).
Data & Protocols: Experience with OpenSearch/Elasticsearch, DB troubleshooting, and protocols (WCF).
On-Prem Focus: Understanding of non-cloud deployment constraints.
Communication: Fluent English is mandatory. Ability to bridge the gap between deep technical analysis and stakeholder management.
Why Join Semperis?
You’ll be part of a global team on the front lines of cybersecurity innovation. At Semperis, we celebrate curiosity, integrity, and people who take initiative. If you’re someone who sees the glass as half full, embraces challenges as growth opportunities, and values a healthy balance between work and life—we’d love to meet you.
**Semperis maintains office locations in several cities across the globe. Candidates who reside within 45 miles of one of our offices—or where the job description specifies a required location—will follow our hybrid work model. This includes working onsite some days per week and remotely the remaining days.